1. What is Alpha Mall Kenya?

Alpha Mall Kenya is All in One best and the leading Business to Consumer e-commerce site.

It is an online retail that enables anyone from anywhere in Kenya to purchase different items/products through online.

3. Do I need to sign up before buying any Item or a Product?

Yes you will need to create a free account in seconds or use your social media credentials to sign in for you to be able to make an order. The sign up process has been simplified.

5. What type of products do you sell online?

We have a wide variety of categories from electronics, to mobile phones, accessories, home appliances, fashion, health and beauty products & more.

7. Is my info safe?

All the information you provide, are safe and secure. Since Alpha Mall Kenya is an online market, we try to make sure our customers privacy is our priority.

2. How do i search for a particular product on Alpha Mall Kenya?

To search for a particular product on Alpha Mall Kenya enter what you are looking for in our search bar on the top of the page, and it will give you all the relevant products corresponding to your search. We offer you the possibility to further refine your search according to the category tab available on the search bar.

4. How do I create Alpha Mall account?

To register or create an account, navigate to alphamall.co.ke – menu select my account then fill in the registration form and you will be done in a second.

6. How can I pay for my order?

Cash on Delivery : Cash on Delivery (COD) payment method is our most convenient payment method. While making an order, select to pay in cash on delivery upon receiving your order.

Mobile money: We also accept Mobile money payments. Once your mobile money payment is received, you will receive an order confirmation after which your order will be dispatched.

8. Do you guarantee authenticity of its products?

We source our products and items from authorized distributors/vendors and are of utmost quality.